Maybe The Problem With Communication Is More Than Poor Listening Skills

Accenture recently surveyed 3,600 professionals from 30 countries. Participants were evenly distributed between men and women and across generations and their positions ranged from entry-level through management. One of the survey’s major conclusions was that listening skills are lacking in the workplace. Some of the findings were: 96% of respondents consider themselves good listeners 98% […]

Leaders and the Decline of Trust: If Everybody Can Be A Leader, Why Do We Have A Leadership Crisis?

  The World Economic Forum published the report: The Outlook on the Global Agenda 2015 ( in which is an analysis of the top 10 trends facing the world’s regions over the next 18 months. One of the interesting findings reported is that 86% of respondents agree that we have a leadership crisis in the […]

I do not believe you can do today’s job with yesterday’s methods and be in business tomorrow. Nelson Jackson

Promoting High Achievers: A Case Study

Should organizations always promote high achievers? Do organizations create the “Peter Principle” by pushing high potentials ahead even when that high potential is ideally suited for their current position or do they lose great talent by not actively supporting their upward mobility? Consider the following case study. Background A high achieving employee has consistently produced […]

Preference or Conviction? The Damage Situational Ethics Is Doing To Leadership Trust

Situational ethics have taken over our collective philosophy. Our beliefs and values have become preferences instead of convictions. If there is greater good to be gained by violating principles and values then one should abandon their values and take the expedient route. In certain situations little white lies are acceptable (even desirable) and promises should […]

Leadership, Management and People ” To manage one must lead. To lead, one must understand the work that he and his people are responsible for.” “The greatest waste of management is failure to use the abilities of people … to learn about their frustrations and about the contributions that they are eager to make.” Out […]

How Damage Is Being Done To Young Leaders

I become very upset when businesses and leaders abuse their power and authority. The sustained use of an authoritarian, domineering, or controlling leadership style is clearly not a proper leadership approach; it harms people, performance and ultimately customers. Conversely, the opposite is also true. Organizations and leaders can be too people oriented, too worried about […]

An executive once commented, “There is no such thing as corporate culture.” His point was that the minute you start talking about corporate culture, it becomes somebody else’s problem, the leader’s problem. He went on to say, “We don’t focus on corporate culture. We focus on character. When you use the word character, that’s everyone’s […]

Persistence “Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent.” ― Calvin Coolidge